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So to flag such ethically dubious requests, the company uses machine learning. The company, however, does not want students to use its site to get tutors to do their work for them. To get a match, though, a student must send a message describing what they need help with to either an individual tutor, or to a general form. Speaking to an audience of researchers from the education industry last week at the Bay Area Learning Analytics Conference, held at the University of California at Berkeley, Deb shared how Chegg uses a Stanford-built tool to try to keep out students who just want an online tutor to do their homework.Īmong the services that the publicly-traded digital education company offers is Chegg Tutors, which matches students with tutors who help them one-on-one in a variety of subjects, such as physics and French. And it’s what the Santa Clara, Calif.-based company wants to thwart. Yet this is the kind of “help” that Chegg’s tutoring service can sometimes be used for. And you don’t need to be an expert in academic honor codes to know that it constitutes as cheating.
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That’s an example of a request that can be found on online tutoring services like Chegg, as shared by a senior data scientist at the company, Sanghamitra Deb.
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“I need a 10 page essay written on the deforestation of the Amazon rainforest.